When ordering and renewing subscriptions, customers can choose from a variety of billing methods and frequencies. This support page outlines the available options.
Customers may choose one of the below billing methods when ordering or renewing a subscription.
The credit card, prepaid and direct debit billing methods are all automated. This means that upon renewal, our system will automatically debit money from the bank, prepaid account or credit card provided to us.
To modify an existing credit card being used for a specific subscription, follow the instructions on our Credit Card Information FAQ support page, Click Here to view.
To modify the billing method being used for a subscription, please contact our support team.
Depending on the service customers are subscribed to, they have an option to be billed monthly, quarterly or yearly.
To modify the billing cycle of your subscription, please contact our support team.
Please Click Here if you would like contact our support team regarding your billing method and/or cycle.