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Changing the billing method for your subscriptions

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Information

 
Description

 

 

We offer the following billing methods to pay for your subscriptions

  • Credit Card

  • Direct Debit

  • Prepaid

If you wish to update your credit card details, follow the steps in table 1a below.
If you wish to pay for your subscriptions using Direct Debit or Prepaid Credit, skip to 1b.

1a - How to edit credit card details for subscription services:

 

Step

Action

Screenshot

1

Log into the Console (If you’re not sure how to do that, click here)

2

Select “Billing” on the Overview screen

3

Select “Service and Billing Details on the right side of the screen


 

4

Select the “Payment” option for the related service

5

Here you can either:

 

Allocate one of your existing credit cards to pay for the service

 

or

 

Attach a new credit card to your account to pay for the service

 

1b - Using Direct Debit or Prepaid Credit to pay for subscription services:

If you wish to allocate Direct Debit details to a specific domain, you’ll need to fill in this pdf and get in touch with our support team.

If you'd like to set up a prepaid account, you will need to contact our support team. 

 Please contact our support team here.
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