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How to Make a Payment

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Description

You can pay your invoices using any of the following methods:

We do not accept payments via EFT, Cheque or PayPal.


Credit Card
If you would like to settle an invoice now you can do so by clicking Pay Now

Step

Action

Screenshot

1

Log into the Console (If you’re not sure how to do that, click here)

2

Click on the Billing tab

3

Locate the invoice you wish to pay and click Pay now

4

Select an existing credit card option, or enter a new credit card, then click Pay now


BPAY

For instructions on how to make BPAY payments, please contact your bank. To view your Biller Code and Biller Reference numbers, please follow the instructions below:

Step

Action

Screenshot

1

Log into the Console (If you’re not sure how to do that, click here)

2

Click on the Billing tab

3

Locate the invoice you wish to pay and click Pay now

4

Note down your BPay biller code and BPay reference and use them to make payment to us from your bank

Please note: BPAY payments can take up to three (3) business days to complete. To modify the billing method being used for a subscription to BPAY, please Click Here to contact our support team.


Direct Debit
The Direct Debit billing method authorises us to take funds out of your bank account upon the renewal of your subscription services. In order to use this billing method, you must first complete a Direct Debit Request Form.

Direct Debit Agreement Form (111.7 KB)

Please note: Direct debit payments are only accepted for hosting subscriptions services and not for domain registrations or renewals.


Prepaid
Customers can deposit funds into a prepaid account held with us to be used to make bulk or future purchases. Funds may be deposited via credit card or BPAY. To request a prepaid account follow the instructions below:

Step

Action

Screenshot

1

Log into the Console (If you’re not sure how to do that, click here)

2

Click on the Billing tab

3

Click Request a pre-paid account under Billing details

This action will send a request to our Accounts department, who will set up a Prepaid account for you. We do not allow automatic prepaid account creation, in order to avoid fraudulent deposits by credit card skimmers. A staff member from our Accounts department will review your request to ensure you are a legitimate customer and will enable your account within one (1) business day.

Once your prepaid account has been setup, you can add credit to your prepaid account by following the steps below.

Step

Action

Screenshot

1

Log into the Console (If you’re not sure how to do that, click here)

2

Click on the Billing tab

3

Click on Add pre-paid credit under pre-paid account

4

A) Select an existing credit card option, or enter a new credit card, then type the amount you wish to deposit. Click Recharge

4

B) Recharge using BPAY, you will need to note down your BPay biller code and BPay reference and use them to make payment to us from your bank

Please note: This only adds credit to your prepaid account for current or future use. If you already have an outstanding invoice, you will need to manually pay it off, as topped-up credit will not automatically pay outstanding invoices.

To pay your invoice manually after you have topped up your pre-paid credit, follow the steps below.

1

Log into the Console (If you’re not sure how to do that, click here)

2

Click on the Billing tab

3

Locate the invoice you wish to pay and click Pay now

4

Scroll down to Pay this Invoice and select the Prepaid Credit payment option

 

Enter the amount you wish to pay with your prepaid credit, then click Pay now

Success! You’ve done the steps for this article. If you’re unable to follow these steps, or receive an error in doing so, please contact our support team at support@netregistry.com.au or 1300 638 734 for further assistance.

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