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Making Changes to Existing Managed Exchange and Office 365 in Microsoft Outlook

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Opening the Change Account Wizard

 

  1. Click the FILE tab

     

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  2. Click Account Settings to open the dropdown, then Account Settings...

     

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  3. This will open the Account Settings window

     

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  4. Click on the account you want to modify and then click on Change to launch the Wizard

 

Change Account Wizard

  1. Enter the new account information

     

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  2. Outlook will continue and possibly display some warnings, messages and security prompts.

     

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  3. Accept the prompts as they are displayed on the screen, these are confirming security rules and settings for your Outlook to communicate with your Managed Exchange or Office 365 email account.

     

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  4. Three green ticks will confirm if the wizard has been successful after that simply click 'Finish'. You will now have to restart your Outlook for the email setup to be completed successfully.

  5. Once you restart Microsoft Outlook, it may ask you enter your username and password a few times, select 'Please Remember my Credentials' and input your email address and password.
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Exchange Online Manual Configuration (Outlook 2010/2013 only):
  1. Exit out of Outlook if it is open
  2. Open up your Control Panel by going to Start -> Control Panel
  3. Under User accounts select Mail
  4. Click Email Accounts
  5. Under the Email tab 
  6. Click New
  7. Select Email account 
  8. Click Next
  9. Select Manually configure server settings or additional server types 
  10. Click Next
  11. Select Microsoft Exchange or compatible service
  12. In the server box type in:
  13. Enter your email address as the username
  14. Log in when prompted, using email address as the username and your Password.
  15. Click Next
  16. Click Finish
If you require different setup please visit out other support article Email-setup-tutorial
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