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Outlook 2013/2016 email setup tutorial

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Before you can configure email software to send and receive emails from our servers, you must

  1. Purchase a cPanel or Cloud hosting subscription service
  2. Create an email account on our cPanel or Cloud hosting servers
  3. Ensure you have your incoming, outgoing, username and password details ready to go

Once you have done this, you can configure your email software to connect to the email account you created on our servers.

Note: As a courtesy to our customers, we provide online tutorials on how to configure various email software. Our staff, however, are not able to provide support on how to use Microsoft Outlook. For further assistance in using Microsoft Outlook 2013/2016, please see Microsoft's Outlook 2013/2016 support pages.

 

How to set up your email on Outlook 2013/2016

 

Setup an email account in Outlook 2013/2016 website tutorial

 ActionScreenshot
1Open Microsoft Outlook 2013/2016
 
Click File
 
Click Info from the left side menu
 
Click Account Settings
 
Select the Account Settings...option from the drop down
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2Under the Email tab, click New.
 
 
NoteIf you're making changes to an existing account, under the Email tab you will see a list of email accounts that exist within Outlook 2013/2016, double click on the email account you wish to make changes to, then skip to step 9
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3Select the Manually configure server settings or additional server types radio option then click [Next]User-added image
4Select the POP or IMAP option and click [Next]User-added image
5Cloud subscriptions only:
 
Complete the following information
Your Name: The name you wish displayed when people receive your emails
Email Address:
The email address you are sending email from.
Account Type: Select POP3 or IMAP from the drop down.
Incoming mail server: POP: pop. example.com.au
IMAP: imap.example.com.au where example.com.au is your domain name.
Outgoing mail server:
smtp.example.com.au where example.com.au is your domain name
or you can enter your Internet Service Provider’s (ISP) outgoing mail server.
User Name: Your full email address. eg. johnsmith@example.com.au Password: The password used for this email account.
 
It is up to the end user to decide if they want to create a new Outlook Data File or not, this choice does not affect the connection to our servers
 
Click [More Settings].

 
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5cPanel subscriptions only:
 
Complete the following information
Your Name: The name you wish displayed when people receive your emails
Email Address: The email address you are sending email from.
Account Type: Select POP3 or IMAP from the drop down.
Incoming mail server: mail.example.com.au where example.com.au is your domain name.
Outgoing mail server: mail.example.com.au where example.com.au is your domain name
or you can enter your Internet Service Provider’s (ISP) outgoing mail server.
User Name: Your full email address. eg. johnsmith@example.com.au Password: The password used for this email account.
 
It is up to the end user to decide if they want to create a new Outlook Data File or not, this choice does not affect the connection to our servers
 
Click [More Settings].

 
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6Select the Outgoing Server tab.
Select My outgoing mail sever (SMTP) requires authentication and Use same settings as incoming mail server.

 
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7Select the Advanced tab. Users can choose whether to use SSL or not, both are support on our servers.

Without SSL Encryption
This server requires an encrypted Connection (SSL) = Unselected.
POP: Non SSL= 110
IMAP: Non SSL= 143
Change the Outgoing server (SMTP) number to 587. Use the following type of encrypted connection = None.

Click [OK].
Click [Next] then [Finish].
 
This completes the setup of your email account in Outlook 2013/2016.
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7Select the Advanced tab. Users can choose whether to use SSL or not, both are support on our servers.

With SSL Encryption
This server requires an encrypted connection (SSL) = Selected.
POP: SSL= 995
IMAP: SSL= 993
Change the Outgoing server (SMTP) number to 465.
Use the following type of encrypted connection = SSL.

Click [OK].
Click [Next] then [Finish].
 
This completes the setup of your email account in Outlook 2013/2016.
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Success! You’ve done the steps for this article. If you’re unable to follow these steps, or receive an error in doing so, please contact our support team
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