In order to help resolve certain customer issues, our customer care team may offer to take remote control over your computer.
If you wish to allow them to do this, you simply need to download the below application and provide the staff member offering to assist you with the random ID and password provided to you by the software.
The software does not require any installation and can be deleted after you are given the assistance you require.
Windows: Team Viewer QuickSupport
Apple: Team Viewer QuickSupport