Table of Contents
- How to Access Your SiteLock Dashboard
- Dashboard Features
- Understanding Your Dashboard
- Dashboard Settings
How to Access Your Sitelock Dashboard
1. Login to your Sitelock dashboard. Depending on where you purchased services, you have two options:
a. If you purchased services through your hosting provider, login using the Sitelock link through your hosting provider’s dashboard. If you need assistance with this, please contact your hosting provider.
At the top left of your dashboard, you will see:
A. Clicking the SiteLock logo in the top left will always bring you back to the main dashboard page.
B. Clicking these three lines will collapse the menu on the left side of the screen to only show icons. Click it again to expand it.
C. The “!” icon will bring you to the compliance page.
D. The seal icon allows you to bring up the Trust Seal settings.
E. Clicking the envelope icon will show any SiteLock notifications you have.
At the top right of your dashboard you will see:
A. Clicking this will allow you to select the Dashboard language
B. Clicking this will bring you back to the old SiteLock dashboard.
C. Clicking this will log you out of the SiteLock dashboard.
On the left side of your dashboard you will see:
Dashboard - This will always bring you back to the main dashboard page.
Sites - This will take you to a page that displays all of your websites on your Sitelock account.
Users - This will take you to a page that lets you add users to have access to the Sitelock dashboard.
Settings - This will take you to a page that lets you change a plethora of settings.
Account - This will take you to a page that lets you update your account and billing information.
Help - This will take you to the Sitelock help page which contains a lot of information about your products including setup, references, FAQs and more.
Support - This allows you to submit a Support Ticket. Please include as much detail as possible for the issue you are having. Please note that it may take between 24 - 48 hours to resolve your issue.
Understanding Your Dashboard
Under your Security Summary, you should see some circles with symbols on them. If you hover over the circles, it will tell you more detail.
Here are the basic meanings behind them:
Green Check - Everything is good, and in compliance.
Yellow Exclamation Point - Something is pending (like a scan) or needs to be configured.
Red X - Something failed, or malware/vulnerabilities were found.
Grey Arrow - Your service needs to be upgraded in order to use this feature.
Security Settings - Here you can modify your security questions. These will be used in case you forget your password to the dashboard.
Email Subscription -This will let you change what kind of emails you want to receive.
Notifications -This will allow you to set whether or not you would like to receive security alerts about your website. We do not recommend turning this off.
Scan Settings - Here you may change the frequency of specific scans.
You can change the XSS/SQL Injection scan to daily, weekly, monthly or quarterly.
Please note that by default, the application scan runs quarterly. You can change this to weekly, monthly or quarterly. We do not allow it to be changed to daily, as it is a very resource intensive scan on websites.
You can change the SMART scan to hourly, daily, weekly, monthly, quarterly or never. We recommend either hourly or daily.
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